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Successful Workplace Communications

2 Days

Course Price - £2895

Price includes..

  • Detailed pre course discussions to understand your requirements and objectives
  • Courses tailored to your specific needs
  • All our travel and accommodation
  • A course for up to 10 delegates
  • Extensive course material
  • Pre and post course support for all delegates

The price applies to courses delivered anywhere within mainland UK. Please enquire for other locations.

Click here for further details

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ILMOur Successful Workplace Communications course is approved and monitored by the Institute of leadership & Management (ILM) (part of the City & Guilds Group).

Delegates on this course can receive an ILM certificate and a year's studying membership (additional fee £49+VAT)

What is the course about?

Communication is an integral part of life - Every day we communicate with other people, and hope that they interpret the communication in the way we intend - Unfortunately, this does not always happen!

CartoonIn the workplace, communication skills are vital. Misunderstandings can lead to demotivated staff, loss of revenue and even, in the case of health and safety issues, real danger.

Our Communication Skills course will give delegates the skills, knowledge and attitude needed to communicate effectively, both verbally and in writing.

Who is the course for?

Groups of people who want more successful communication ...

  • between members of the group or
  • with people outside the group.
Course Aims

Our Communication Skills course will help delegates:

  • Understand the communication process and communication styles
  • Identify barriers to effective communication - And how to overcome them
  • How communicate clearly in writing - whether formally or informally
  • How to communicate clearly in meetings
  • How to give effective and clear feedback

Delegates on our Communication Skills course spend a substantial amount of time engaged in practical activities - Practicing communicating in different ways and with different people.

Through activities and discussion, delegates will also find ways to solve communication problems they may have had in the past, and so ensure that they do not happen in the future.


Before and after the course

We send our pre course questionnaires to all delegates attending our Communication Skills course. The responses are confidential - We use them to (as much as possible) make sure that the course meets the needs' of each delegate.

We will also send a communication style questionnaire. We explain on the course how our communication style effects the way we communicate and the way we perceive others' communications.

All delegates who have attended our Communication Skills course are entitled to six months free telephone and email support.

Why Choose Us?

We will tailor the course to your specific needs - To achieve this, we will arrange an on-site visit, extended phone conversation or webinar session.

We meet individual delegate needs – We’ll send all delegates a pre-course questionnaire

We support you after the course – Call or email for unlimited support up to six months after the course.

Backed by the ILM – they’ve quality assured our courses and trainers

See years of detailed positive feedback from delegates  Click here

A long list of satisfied customers Click here

Experienced named trainers – who have delivered our training for years. Click here

UK, Europe and Worldwide – we deliver training across the globe.

Detailed course materials – to help during and after the course – typically 100+ pages.

Clear pricing – throughout the web site – no hidden costs. Click here

You can trust us – we’ve been training since 1993

Quotes Delegate Feedback
 : Adelphi Associates, Elm House, South Newington, Oxon OX15 4JW, UK - Freephone 0800 458 3246 - Outside UK +44 1295 721623 - email info@adelphi-associates.co.uk - Adelphi Associates 2015