Detailed pre course discussions to understand your requirements and objectives
All course tailoring - To ensure the course meets your unique needs
All our travel and accommodation
A course for up to 10 delegates
Extensive course material
Pre and post course support for all delegates
We deliver training worldwide.
For ALL courses we will tailor the course to your specific needs - To achieve this, we will arrange an on-site visit, extended phone conversation or webinar session. We will also send a detailed questionnaire to all delegates.
Adelphi Associates are an ILM recognised provider.
The ILM (part of the City & Guilds Group) is the leading UK approving organisation for management and leadership training .
This quality assurance by the ILM means that you know that our training is delivered to the highest standard.
This page lists all our courses, with on-site course prices.
Click here if you want price information on our public courses.
Pricing information Prices are detailed next to each individual course.
There are no additional costs for our travel or accommodation - The price listed is the price you pay. Prices apply to training provided anywhere on mainland UK. Please enquire for other locations.
Courses with the ILM logo are approved by the Institute of Leadership and Management. There is a small additional cost per delegate for the ILM certificate. The ILM certificate is entirely optional.
Prices quoted are for a course for up to 10 delegates (except for presentation skills - up to 6 delegates), and exclude VAT.
This course gives delegates an opportunity to develop their training skills and understand how to ensure the retention of knowledge and assess learning. The course also shows delegates how to manage the training process to ensure that training if effective in the long time for the organisation as a whole.
Our Advanced Management Development Programme helps second level managers, directors and organisational leaders develop a full range of relevant skills. The programme covers a number of skill areas, including:
Problem analysis, critical thinking and decision making
We can work alongside you HR, managers and directors to design, develop and manage a programme tailored to your organisation.
We can lead and manage the whole process from start to finish or you can choose the level of support that you require from us.
The course will help delegates manage the communications involved in their job. It covers: verbal and written communication; communication styles; barriers to effective communication; producing clear and coherent documents and more.
This course gives delegates the skills needed to coach others. It covers assessing skills and knowledge, helping others to identify the actions that they need to take to improve, and putting in place (with the individual) a plan to overcome any obstacles
The course will show delegates how to produce client specific proposals and respond to tenders; Understand the layout, presentation and language needed for effective proposals; Understand how to produce strong sales documents that are not overly technical and more.
The course covers: Identifying customer needs; managing relationships with customers; attitude; skills and knowledge needed to deliver excellent service; listening and questioning; handling difficult customers and complaints; and more
The course helps delegates to recognise assertive, passive and aggressive behaviour; handle conflict and difficult behaviour effectively; say 'No' without causing conflict or offence; to understand effective listening and questioning and more